Q1: Are you a factory or trade company? Is it possible to visit factory?

We have a professional food processing machine manufacturing OEM factory, you are welcome to visit our factory at any time.

Q2: What’s the after-sale service?

One year’s warranty, and lifelong after-sale service. Engineers are available to serve overseas.

Q3: What is the material of food processing machines?

The main material we use for is SUS304 stainless steel.

Q4: Is it available to use customers’ own Logo on the machine?

Yes, it is available. Please send your Logo to us before place order.

Q5: Customized voltage is acceptable?

Yes, it is acceptable. Please tell the voltage you required before place order.

Q6: Terms of Payment?

T/T, L/C, Visa, and Western Union.

Q7: What is the lead time?

15-30 business days, depends on order qty. If the voltage is customized, the lead time may be longer.

Q8: Price & Shipment?

Our offer is EXW factory price, FOB, CFR or CIF is also acceptable, we would assist our customers to arrange shipment